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Library Service During COVID-19: FAQs

FAQs

Is the Library open?  

The Library will be open to staff and students from Monday February 8. Hours will be 10:00am to 5:00pm Monday to Friday.

Book borrowing and individual study spaces will be available.

Group study and meeting rooms will not be available until further notice  

 

Are Librarians available to help me? 

 Library staff are working at the Library and also remotely and are available to assist you Monday – Friday between 10:00 – 4:00 pm. They can be contacted by email, library.svhmlibrary@svha.org.au 

 

Which services are available? 

Services available: references queries, document delivery, literature searches, e-books, online journals and databases. 

 

Can I access the Library’s electronic resources from home? 

Yes, online journals, e-books and databases can be accessed remotely from the Library’s website, http://library.svhm.org.au/libraryhomepage 

You will be prompted for a login only once you’ve reached restricted content. Login using your SVHM email and password (see picture below as an example) 

Shortcut links to our resources below

Library Journals  

https://svhmlib.on.worldcat.org/atoztitles/search#journal OR https://browzine.com/libraries/978/subjects/3586?sort=rank 

Databases 

http://library.svhm.org.au/libraryhomepage/Databases 

E-books 

https://svhmlib.on.worldcat.org/advancedsearch 

 

Can I access UpToDate at home?

Yes, but you will first need to register for an account while onsite. This is how UpToDate authenticates you as an employee. Below are some general directions. Contact IT Helpdesk for further assistance

 

  1. Log in to the Remote Desktop App (RDS).  
  2. Once logged in, select the SVHA RDS Desktop icon
  3. Allow Remote Desktop connection
  4. Enter password when prompted
  5. Look for UpToDate shortcut in the intranet home page
  6. The smart phone app can be set up if needed. App must have the latest up dates to work. 

 

Can I access EndNote at home?

Yes. You can request EndNote for your home computer or use a web version.

For instructions on how to request the software for home installation or create a web account, please see http://library.svhm.org.au/libraryhomepage/endnoteoffsite


Can I request an online EndNote or Literature search tutorial?
Librarians can invite you to a meeting in Ms Teams. Zoom meetings could possibly be accommodated if you have not got access to Ms Teams. Contact the Library by e-mail library.svhmlibrary@svha.org.au to set up an online tutorial.

Information about tutorials at SVHM Library : https://library.svhm.org.au/onlinetutorials